What Makes an App “Mobile?”

Every time I go to Mint.com on my iPad, there’s a banner at the top of the screen. Taunting me.

Yes, I do have the Mint app installed on my device. No, I don’t want to use it.

The Mint app only has a fraction of the features available on Mint.com. It’s really disappointing. For the most part, I like Mint as a service, but it’s a rare occasion that I open their app.

But I’m not here to talk about Mint specifically. What I do want to talk about is something broader. I want to talk about what makes something a “mobile” app.

Six or seven years ago, Mint would’ve been a great app. These were the days that mobile apps were considered to be almost a satellite experience. A limited, on-the-go sort of experience. All the big features were on your computer, where you did real work, and the mobile app just had a few small, key functions that you might want to do from your phone. Doing real work on a smartphone was for addicts and Crackberries. No normal person would want or need to do work from their phone, right?

No one thinks this way anymore.

In fact, the paradigm has completely reversed. Instagram is a prime example: Instagram is an app first, and a website second. “Second” might actually be too generous a word. For years, Instagram didn’t even have a web view. Now they do, but it’s only that: a view. You can’t post to Instagram from a desktop computer, you have to use their app. Mobile is king.

In just a few short years, the focus has completely shifted. Twitter just killed their Mac app. 93% of Facebook’s daily active users are on mobile. And I’m willing to bet that the numbers for 18-35 year olds are even higher. Mobile isn’t going anywhere. Get used to it.

Mobile is king.

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The Decline of Facebook

Facebook is still a huge name these days, but doesn’t it seem like the hype has died down a bit?  I mean, lots of people still use it, but it seems like I’m hearing more and more people say they’ve pretty much given up on it.  Today, the biggest name in social media is, without a doubt, Instagram, with Snapchat and Twitter also hot.  So what happened to Facebook anyway?

What’s happened to Facebook has happened to technology before.  Take email, for instance.  Remember when email was a fun, exciting way to talk to friends?  Now it’s a chore.  What happened?  Well, when people first started using email, not everyone had it.  That made everyone who did have it special.  So you enjoyed using it because it was new and cool.  It also meant that nothing truly important happened over email, because not everyone had it, so it wasn’t reliable.  But then that started to change.  Pretty soon, just about everyone had email.  That was good news at first: now we could all use email for “important” things, like planning get togethers with friends.  This wasn’t what posed the problem.  The problem occurred when other people, people like our employers and advertisers, realized that everyone was using email.  Now I’m not trying to knock employers here.  It’s their job to figure out new communications technologies and use them.  But it does kinda take the fun out of it, you know?  Now that we were getting emails about things that really were important, things that we needed to know, we had to really buckle down and be diligent about it.  Now we couldn’t just check email every day because it was fun, but because we had to.  And like a reverse Tom Sawyer, that sucked all the fun out of email.  It didn’t happen quickly.  But sooner or later we all realized that email was a chore.  Not that it can’t be fun sometimes.  But mostly, it’s something we check because we have to.

The same thing happened to Facebook.  It started out cool and new and fun, and then everyone expected you to have Facebook.  And they expected you to check it.  And that took a little of the fun out of it.  And in this way, Facebook is a victim of its own success.

I have never used Facebook, which honestly has made all of this far more interesting to watch, from the outside.  I know people still use Facebook a lot, and they still enjoy using it, but it just doesn’t seem to get as much enthusiasm as I remember it once getting.  Don’t get me wrong, I don’t think Facebook is going away any time soon (I’ve been saying all this stuff for years and it’s still here), and it does still seem to be the go-to place for lots of people to post about their lives.  And it’s also a go-to place for people to go find out about their friends’ lives.  And that – that real, human element – will keep people coming back, in a way no app update ever will.

So again, I don’t think Facebook is dead in the water, not for a while yet, but I definitely think we went over peak Facebook quite a while ago.  Here’s the last bit of irony, though: remember what I said up at the top about Instagram?  Facebook owns Instagram (though it did cost them a cool $1 billion).  I don’t think a lot of people know this.  So, next time you read some crazy guy’s article about how Facebook is dead (no, no, I mean other than mine), just remember this: Even if Facebook the website dies, Facebook the company bank account still has quite a while to go.  ••